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Customer reviews of E S P Cars

At E S P Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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E S P Cars

E S P Cars
5
4.7

Based on 83 customer reviews

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  • 5

    First Private Car Purchase

    By Mark S on 04 February 2020 | Purchase not verified

    Purchased an E Class Mercedes AMG Line. Really easy straightforward experience, moving from a company car to my first private car was made so much easier than I was expecting. Huge choice as well, will definitely be back for the next one and happy to recommend to friends and family.

    Reply from E S P Cars on 06/02/20

    Thank you very much for your business Mark, absolute pleasure and for taking the time to leave us a review


  • 5

    I would recommend this company

    By Adam F on 30 January 2020 | Purchase not verified

    Very happy with the level of services. My first experience with ESP; they were honest and helpful throughout, rectified a couple of blemishes as requested pre-collection and the car sold to me is in excellent order.

    Reply from E S P Cars on 06/02/20

    Thank you very much for your business Adam and for taking the time to leave us a review greatly appreciated.


  • 5

    Straightforward

    By Anthony S on 14 January 2020 | Purchase not verified

    Purchased a Volvo XC40 from ESP. ,car was as described,had been sent to Volvo for a service prior to my purchase. Easy transaction. Wouldnt hesitate to use them again in the future.

    Reply from E S P Cars on 15/01/20

    Thank you Anthony for for your business and for taking the time to leave us a review, greatly appreciated


  • 5

    Great aftercare

    By Matthew C on 06 January 2020 | Purchase not verified

    Shortly after I purchased my car from ESP I unfortunately received an error message on the cars onboard computer. Buying any second hand car obviously carries some risk of unforseen issues. However, what I was impressed with was ESP's aftercare. They were very kind and keen to help, and in the end resolved the issue. They even provided a courtesy car while they investigated the problem. For this reason I would reccomend this garage.

    Reply from E S P Cars on 15/01/20

    Hi Matthew thank you for your business. absolute pleasure dealing with you and thank you also for taking the time to leave us a review- Happy Motoring


  • 5

    An Enjoyable Experience

    By Ben B on 02 December 2019 | Purchase not verified

    All the staff I met were really helpful , straightforward and efficient. I would recommend ESP cars to anyone looking to purchase a quality vehicle.

    Reply from E S P Cars on 15/01/20

    Thank you Ben for taking the time to leave us a review and of course for you business


  • 5

    Unhappy customer

    By Michael P on 15 November 2019 | Purchase not verified

    Had a previous review declined. This garage sold a car to me with just 8 miles in tank. They removed an advisory when giving me a new MOT yet the problem was not rectified. Details of warrenty and 140 pre sale vehicle check were not included in sale pack. A washer jet not working , a split wiper rubber and under inflated tyres suggest vehicle check was not completed.

    Reply from E S P Cars on 21/11/19

    Dear Sir, we have spent a considerable amount of time scouring our database to find the last time we sold a car to a customer resembling your name. We have eventually found a transaction from 2016 and have no record of any dissatisfaction on that particular sale, may we suggest that if you are the same person that made that purchase that it may have been better to call us 3 years ago to discuss your claims against the independent MOT station /workshop that we have used for several years without ANY issues. Best wishes, The ESP Team


  • 5

    Amazing service

    By Brittany N on 07 October 2019 | Purchase not verified

    Very happy with then purchase of the car. Upon collection there was a few issues with the car, the ESP team and especially Matt was happy to help with my concerns and the issues were resolved within 4 days! Would definitely recommend to anyone looking to buy a new vehicle!

    Reply from E S P Cars on 10/10/19

    Hi Brittany thank you for your business and always there to help where we can


  • 5

    Purchasing experience BMW 1 series convertable

    By Jim B on 20 June 2019 | Purchase not verified

    I bought a car about 2 months ago. The buying experience was excellent. The car was ready on the agreed date, all the agreed prep was done, the car was polished and valeted to a good standard. Since then I have had a couple of small issues which were just one of those things. A valve failed in a tyre causing it to go down over several days, and the bonnet catch jammed and I could not open the bonnet. On both occaisions ESP were easy to engage with and dealt with both issues with no fuss . I could ask no more of them and would recommend them as definitely a trusted provider of cars.

    Reply from E S P Cars on 21/07/19

    Thank you for your 5 Star review of our company Jim, we are here to make buying and then living with a car that you have purchased from us as stress free as possible, Your review is much appreciated, Regards, The ESP Cars Team


  • 5

    Perfect for you students

    By Kiki J on 31 May 2019 | Purchase not verified

    I've been traveling a lot lately so have been getting issues with my Mini. So I took it to ESP after hearing so many great reviews. As i'm still a student I was scared because I have not got a clue about cars and these things but the manager was able to fully explain my cars issues and even spoke to my parents to explain in depth. He was really friendly and I would deffo go back! It was professional and they even cleaned my car and gave me some goodies. Thank you ESP Team! x

    Reply from E S P Cars on 21/07/19

    Hi Kiki, thank you for your 5 star review of our company, we really do try and make the process as easy as possible for all concerned, we are happy that in doing so it lead you to leave such a glowing testimony to ESP Cars, Regards, The ESP Cars Team


  • 5

    Abarth 595 Competizione

    By Jane T on 29 April 2019 | Purchase not verified

    Excellent service from the team. Part-exchange easy and simple to organise with a very fair price offered. Very very pleased with our purchase - a 65 plate Abarth 595 Competizione. Would definitely buy from this garage again in the future

    Reply from E S P Cars on 21/07/19

    Hi Jane, thank you for you 5 star review of ESP Cars, we try to make the part exchange process as easy as possible, we thank you for your kind words they are very much appreciated, Regards, The ESP Cars Team