play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of E S P Cars

At E S P Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

E S P Cars

E S P Cars

Based on 83 customer reviews

Powered by

  • 5

    Audi A5 purchase

    By Ashley J on 01 September 2018 | Verified purchase

    If you want a car with the X factor and low miles this is the place. The showroom is like a sweet shop (to much to choose from). No pushy salesman, fair price on part exchange. Very knowledgeable when you ask questions. Honest family run business. Will go back for my next car here. Thank you to the team at ESP cars.

  • 5

    top Dealer Recommended

    By Ken M on 23 August 2018 | Verified purchase

    Very helpful in providing information as requested easy to deal with would deal with them again

  • 5

    Valeted very poorly dissapointing

    By Qamar I on 19 August 2018 | Verified purchase

    Valet was not good at all did give me option to come back again so they can re valet car but travelled to far was not worth it disappointing but the rest of purchase can’t complain not bad

    Reply from E S P Cars on 11/12/18

    Hi Qamar, Firstly thank you for your review, We welcome any feed back whether it is positive or negative, We are sorry you were not entirely satisfied with the standard of your valet and as previously discussed the next time you are in the area please call me directly and we arrange getting your BMW back in for a complimentary full valet Should you have any further questions or queries than please do not hesitate to give me a call on 0115 9464500 and I will be more than happy to assist you moving forward Kind Regards Matt

  • 5

    Good experience

    By Sharon M on 15 August 2018 | Verified purchase

    A very good sales team, no presure to buy any extra warenties very satisfied with the whole proccess, would purchase from ESP again

  • 5

    Wiill probably purchase again from this company

    By Geraldine H on 10 August 2018 | Verified purchase

    Good choice of vehicles in showroom, friendly and efficient sales staff

  • 5

    Pleasure to deal with.

    By Denise B on 23 July 2018 | Verified purchase

    Great GENUINE deal start to finish. Promised all the delivered. Nice people too.

  • 5

    A great car buying experience.

    By Andrew T on 20 July 2018 | Verified purchase

    Great experience from start to finish. Phil was a great help in every aspect of the process without being even slightly pushy.

  • 5

    A good dealer to do business with

    By Terence R on 20 July 2018 | Verified purchase

    Very helpful and a pleasure to do business with would recommend them

  • 5

    Absolutely amazing people and cars ⭐️⭐️⭐ ⭐️⭐️

    By Aamir A on 20 July 2018 | Verified purchase

    Very helpful staff and very professional. They explain everything in good details and never try to push for things. Very honest. They spent over 2 hours to explain all options. They give you honest advices with good examples so you understand complicated things easily. I got my Audi A7 and very happy with the car. I travelled from London to them but at the end It was all worth it. I will defiantly do business with them in future.

  • 5

    Great range but some minor let downs

    By Tomas C on 12 August 2020 | Purchase not verified

    Overall the range of vehicles on offer and the price they offer them at is very good, they only deal in higher specification cars. The show room was well presented and it was easy to get an appointment, and as others have mentioned, they aren't pushy salesmen. My two disappointments were that 1) the car had 9 miles of fuel in the tank for the test drive (not a problem) but when I asked if it would have some more fuel when I picked it up, it came with 36 miles in the tank. When you're spending a five figure sum on a car I would think a 1/4 of a tank would be a minimum. I'm not expecting a full tank - I know that doesn't make commercial sense, but it would make the overall experience better. Secondly, our salesman was very friendly but quite non-committal on various aspects of the car such as if it came with a second key etc. The dealership have agreed to share the cost of a second key should it not arrive however - which I must say is good.