Customer reviews of E S P Cars

By Billie S on 20 February 2020 | Purchase not verified

My third car to date from ESP all 5 star service I would highly recommend -See you all before Christmas when my daughter starts driving.

Reply from E S P Cars on 21/02/20

Hi Billie, Always a pleasure and thank again for your business and for taking the time for reviewing us

By T B on 20 February 2020 | Purchase not verified

Very pleased with my purchase, all the staff were extremely helpful and accommodating visited 3 other garages before buying from ESP. Very professional throughout and would highly recommend.

Reply from E S P Cars on 21/02/20

Hi Mr Birch Thank you again for your business and for taking the time to review us.

By Mark S on 04 February 2020 | Purchase not verified

Purchased an E Class Mercedes AMG Line. Really easy straightforward experience, moving from a company car to my first private car was made so much easier than I was expecting. Huge choice as well, will definitely be back for the next one and happy to recommend to friends and family.

Reply from E S P Cars on 06/02/20

Thank you very much for your business Mark, absolute pleasure and for taking the time to leave us a review

By Adam F on 30 January 2020 | Purchase not verified

Very happy with the level of services. My first experience with ESP; they were honest and helpful throughout, rectified a couple of blemishes as requested pre-collection and the car sold to me is in excellent order.

Reply from E S P Cars on 06/02/20

Thank you very much for your business Adam and for taking the time to leave us a review greatly appreciated.

By Anthony S on 14 January 2020 | Purchase not verified

Purchased a Volvo XC40 from ESP. ,car was as described,had been sent to Volvo for a service prior to my purchase. Easy transaction. Wouldnt hesitate to use them again in the future.

Reply from E S P Cars on 15/01/20

Thank you Anthony for for your business and for taking the time to leave us a review, greatly appreciated

By Matthew C on 06 January 2020 | Purchase not verified

Shortly after I purchased my car from ESP I unfortunately received an error message on the cars onboard computer. Buying any second hand car obviously carries some risk of unforseen issues. However, what I was impressed with was ESP's aftercare. They were very kind and keen to help, and in the end resolved the issue. They even provided a courtesy car while they investigated the problem. For this reason I would reccomend this garage.

Reply from E S P Cars on 15/01/20

Hi Matthew thank you for your business. absolute pleasure dealing with you and thank you also for taking the time to leave us a review- Happy Motoring

By Ben B on 02 December 2019 | Purchase not verified

All the staff I met were really helpful , straightforward and efficient. I would recommend ESP cars to anyone looking to purchase a quality vehicle.

Reply from E S P Cars on 15/01/20

Thank you Ben for taking the time to leave us a review and of course for you business

By Michael P on 15 November 2019 | Purchase not verified

Had a previous review declined. This garage sold a car to me with just 8 miles in tank. They removed an advisory when giving me a new MOT yet the problem was not rectified. Details of warrenty and 140 pre sale vehicle check were not included in sale pack. A washer jet not working , a split wiper rubber and under inflated tyres suggest vehicle check was not completed.

Reply from E S P Cars on 21/11/19

Dear Sir, we have spent a considerable amount of time scouring our database to find the last time we sold a car to a customer resembling your name. We have eventually found a transaction from 2016 and have no record of any dissatisfaction on that particular sale, may we suggest that if you are the same person that made that purchase that it may have been better to call us 3 years ago to discuss your claims against the independent MOT station /workshop that we have used for several years without ANY issues. Best wishes, The ESP Team

By Brittany N on 07 October 2019 | Purchase not verified

Very happy with then purchase of the car. Upon collection there was a few issues with the car, the ESP team and especially Matt was happy to help with my concerns and the issues were resolved within 4 days! Would definitely recommend to anyone looking to buy a new vehicle!

Reply from E S P Cars on 10/10/19

Hi Brittany thank you for your business and always there to help where we can

By Jim B on 20 June 2019 | Purchase not verified

I bought a car about 2 months ago. The buying experience was excellent. The car was ready on the agreed date, all the agreed prep was done, the car was polished and valeted to a good standard. Since then I have had a couple of small issues which were just one of those things. A valve failed in a tyre causing it to go down over several days, and the bonnet catch jammed and I could not open the bonnet. On both occaisions ESP were easy to engage with and dealt with both issues with no fuss . I could ask no more of them and would recommend them as definitely a trusted provider of cars.

Reply from E S P Cars on 21/07/19

Thank you for your 5 Star review of our company Jim, we are here to make buying and then living with a car that you have purchased from us as stress free as possible, Your review is much appreciated, Regards, The ESP Cars Team