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Customer reviews of E S P Cars

At E S P Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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E S P Cars

E S P Cars
5
4.7

Based on 44 customer reviews

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  • 5

    Excellent service

    By DAVID S on 09 October 2019 | Verified purchase

    Staff was very helpful from start to finish. Answered all my questions very quickly. brilliant service definitely recommend and i will go back.

    Reply from E S P Cars on 10/10/19

    Many thanks for the kinds words David thank you taking the time to leave us a review


  • 5

    Jag XE R-Sport

    By Alex B on 19 February 2019 | Verified purchase

    4 Stars. Car drives nicely but I fell for the leave the polish on the car to hide a couple of scratches trick. Bought the car cold over the phone as lived 3hrs drive away. It was over the Christmas period so was speaking to different agents. All were friendly and informative. I did ask about any marks before driving up and they said it was a "clean car". Having got it home and then washed I noticed a few marks that were covered in polish on purchase as they hadn't buffed off from valet service. Also a couple of door marks from car parks. Would buy a car from ESP again as it was a good price and so far (touch wood) drives nicely but would take a second pair of eyes next time.


  • 5

    First class

    By MIchael L on 04 February 2019 | Verified purchase

    Very good very professional people the service is very good and very helpful and the sales team are first class overall a pleasing expirence


  • 5

    easy and simple

    By Rachael W on 25 January 2019 | Verified purchase

    easy with a quality vehicle bought, would definitely recommend


  • 5

    Would recommend - Great professional service!

    By Lorna F on 22 January 2019 | Verified purchase

    Right from the initial enquiry they were really helpful. They described the car in full, sent extra pictures and answered all of my general questions. The whole process of buying the car was done over the phone as the showroom was 150 miles away. This was a little nerve racking on my part - but as it turned out, unnecessarily so. They were extremely professional from start to finish. I would absolutely recommend.


  • 5

    Great dealer

    By Jacek P on 22 January 2019 | Verified purchase

    Plenty quality cars to choose from. Great service. Car i've bought was nicely prepared. Would recommend them.


  • 5

    Reliable and Helpful

    By Yograj Anjum D on 22 January 2019 | Verified purchase

    Excellent experience. Helpful staff and hassle free transactions. I would certainly use them again next time.


  • 5

    Audi A5 purchase

    By Ashley J on 01 September 2018 | Verified purchase

    If you want a car with the X factor and low miles this is the place. The showroom is like a sweet shop (to much to choose from). No pushy salesman, fair price on part exchange. Very knowledgeable when you ask questions. Honest family run business. Will go back for my next car here. Thank you to the team at ESP cars.


  • 5

    top Dealer Recommended

    By Ken M on 23 August 2018 | Verified purchase

    Very helpful in providing information as requested easy to deal with would deal with them again


  • 5

    Valeted very poorly dissapointing

    By Qamar I on 19 August 2018 | Verified purchase

    Valet was not good at all did give me option to come back again so they can re valet car but travelled to far was not worth it disappointing but the rest of purchase can’t complain not bad

    Reply from E S P Cars on 11/12/18

    Hi Qamar, Firstly thank you for your review, We welcome any feed back whether it is positive or negative, We are sorry you were not entirely satisfied with the standard of your valet and as previously discussed the next time you are in the area please call me directly and we arrange getting your BMW back in for a complimentary full valet Should you have any further questions or queries than please do not hesitate to give me a call on 0115 9464500 and I will be more than happy to assist you moving forward Kind Regards Matt


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